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Frequently Asked Questions.

Yes we 100% guarantee all bags are authentic.

All stocks are pre-owned, every bag has different inclusions. Please read the descriptions of the bags.

We have all bags free shipping Australia-wide.

All bags are pre-owned. Please have a look at the photos carefully. We can not exchange or refund for pre-owned items. All pre-owned items sold as it condition.

Sign up on the website, use your own account to purchases, add items to your cart and check out. When we received payment we will have 3-5 business days to post the items. Once its posted we will send you the tracking number.

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              Terms & Conditions

              1. All jewellery purchased from the store (excluding bespoke jewellery) is eligible for an exchange within 3 months. The price of the new item must be at least 30% higher than the old one. Polishing and resizing fees may apply.
              2. All jewellery purchased from the store includes a one-time free resizing service and a lifetime of free cleaning services.
              3. Bespoke jewellery cannot be refunded, but it can be redesigned and reset. Additional fees will apply.
              4. Free maintenance and repairs are available within one year of the purchase, provided the receipt is shown. If additional materials are required, or if the damage is caused by unnatural factors, extra fees will apply. If no receipt is provided, or if the receipt is older than one year, fees will apply.
              5. Please note that some flaws may be irreparable.